Before you start, you'll need your email password. Please contact support if you need this information. All the instructions below refer to your iPhone/iPad.
You'll also need to know your host name, which is almost always mail.<your domain name> e.g. if your website is www.acmewidgets.co.uk and your email address is fred@acmewidgets.co.uk then your host name is mail.acmewidgets.co.uk
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Go Settings then Mail, Contacts, Calendars
- Tap Add Account
- Tap Other (right at the bottom)
- Tap Add Mail Account
- You should get a screen like this:
- Fill in your name, email address and password. The description is for you for reference purposes only.
- Tap Next
- You'll get a screen like this - note that you need to fill everything in, even though the iPhone/iPad mistakenly says "optional"
- Under "INCOMING MAIL SERVER", you'll need to fill in as follows:
- The Host Name (e.g. mail.<your domain>
- The User Name, which is simply your email address
- The password should already be filled in