The screenshots below are from an iPhone, but they look similar to the iPad screens.
Before you start, you will need:
- Your email address
- Your user name, in the form of name@company.co.uk e.g. fred@acmeltd.com or joe@companymail.net Note this is the same as the email address
- Your password
These will have been given to you by one of our team.
You will also need to make sure that your device has a good internet connection.
1. Go to Settings
2. Go to Mail, Contacts, Calendars
3. You'll see a list of accounts. At the bottom of this list, you'll see Add Account. Tap this.
4. Tap on Other
5. Tap Add Mail Account
6. Fill in your details on the New Account screen. You should generally use your full name. Use the email address you've been given.
7. Tap Next
8. You'll get a screen like this
9. Under Incoming mail server fill in your details as follows:
Host name should be always mail.facade-systems.co.uk
User name is your user name that you've been given by one of us
Password is as you've been given by us but it should be already filled in
10. As you scroll further down you'll see another heading Outgoing mail server - please fill this in as follows
Host name should be always mail.facade-systems.co.ukUser name is your user name that you've been given by one of usPassword is as you've been given by us
11. The screen should look something like this
12. Tap Next at the top
13. You will get a screen like this
telling you that it cannot connect using SSL. Tap Yes14. The screen will say verifiying at the top for possibly a few minutes. You may get the message in step 13 again, if you do, tap Yes.
15. You'll get a message that it cannot verify the server identity. Tap Continue
16. Finally, you'll get a screen like this:
17. Tap Save
18 Tap < Add Account at the top left
Now the email should have been added to your inboxes if you go to the Mail app on your iPhone or iPad.