Please only follow these instructions if you are instructed to do so by a technician. 



During the update from Windows 8 to 8.1, a registry key gets replaced which stops the network redirector from being loaded. The fix (other than reinstalling the dll) is to update:
HKLM\System\CurrentControlSet\Control\NetworkProvider\Order and edit ProviderOrder to include the correct version of cbfs at the front.
Eg. Change it from:
RDPNP,LanmanWorkstation,webclient
to:
CbFs3,RDPNP,LanmanWorkstation,webclient


You may need to restart Livedrive after this (or restart the PC) to get it to correctly display the drive letter